Contact Us.

What do our clients have to say?

"I started working with Lynne Adams of Web Assistants LLC in 2007. I was immediately impressed by her responsiveness, knowledge and enthusiasm. I initially worked with Lynne for my companyís web site. She listened to what we wanted to say and she provided excellent feedback and mock up examples. "

Michael Callahan
Best Franchise Solutions, LLC
Batavia IL

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Current News.

Why You Should Use A Virtual Assistant
“Almost every type of business or industry can benefit from the services of a virtual assistant. Both online and traditional businesses can find great value by using a virtual assistant. Any size or type of business can increase manpower without the expense of a full-time employee.“
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Frequently Asked Questions.

If you have a question not listed below, please contact us via phone, email or the form to the left.

Q: Does Web Assistants LLC require a contract?

A: Yes, the client is expected to sign off on the Project Specification Agreement / Estimated Cost Estimate before the start of any work, regardless of whether you will be an hourly, retainer or project specific client.

The Project Specification Agreement / Estimated Cost Estimate will outline the details or our agreement including specific work to be completed, completion deadline, cost, and any additional cost for materials that may be involved. This agreement insures we are on the same page and allows Web Assistants to deliver a top-notch project to each client, on time and within budget.

Q: Iím not quite sure what I want and donít have a lot of information readily available. Can you put something together if I give you general information?

A: Yes, we can work with what you have, however it will be more difficult; therefore the fees on this type of project will be considerably higher.

Q: What if I have a confidential project?

A: Our policy is to deliver the highest level of confidentiality possible. Our contract will always ask what members of your organization we may contact or are doing direct business with.

Q: What if the project scope changes after Web Assistants has begun work.

A: Contact us as soon as you can. We understand the scope of work can change and we are willing to work with you through those changes. If there are significant changes be aware that the fee estimate will also change.

Q: Do I own the rights to the work I purchased from Web Assistants?

A: Yes you do own the rights to all work produced by Web Assistants LLC once payment has been made in full. We sometimes showcase our client's projects in our portfolio, either on or offline.

Q: What if I need to terminate a project after you have begun the work?

A: If for some reason you do need to terminate your project we do charge a kill fee to cover our time on the project. Terms will be included in your Project Specification Agreement.

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